Google reviews are incredibly important. About 88 percent of customers read reviews online for personal review and 90% of consumers read reviews online before visiting a business. This has led to better reviews, higher search rankings, more tops, and increased sales and revenue.
1. Ask customers for direct Google reviews
The easiest way to get Google reviews is to ask directly. Satisfied customers will often accept your request in the most direct way. You can also ask them to write a review over the phone. If you are new in business, then you may not have enough sales to ask your customers for leaving reviews. But reviews can be bought. So there are chances you get reviews even in the new business conditions.
2. Send a follow-up email
Make sure in your email that you thank your customer for choosing you. You appreciate and read all the feedback. Provide direct links for visitors to leave you a Google review.
3. Leave a behind
A brochure is a marketing piece that you leave as a Google review card on your customers’ assets. Give all the ideas or tips about your service.
- Add a phone number if the customer has a follow-up question
- A business card
- A Google review card
- Give detailed instructions on how to use the review card.
4. Install Review Generation Tools
Review generation tools make the review process much easier. You can get more Google reviews using these tools. For example, Review Buzz is a popular internet marketing tool designed to help business owners get more Google reviews. However Review Lightning is not free but they offer a 30-day free trial.
Some of the more top review generation platforms are TrustPilot, Nearby Now, Broadly, Grade.us, NiceJob, PulseM, BirdEye, Podium, ReviewBuzz, ReviewTrackers, and Customer Lobby.
5. Follow up your review requests more times
If a customer does not leave a review after first asking, request it more than once. Just because they haven’t left doesn’t mean they won’t. You can catch them at any bad time after your first request. Or maybe they want to leave you a review after the first two.
You can limit the total number of two review requests to three, as well as create two email follow-up templates. Uninterrupted follow-up keeps your company fresh in the minds of customers. It adds more points of communication between you and your clients.